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Long Term Home Health Care | Homemakers and Home Health Aides | Home Health Care | Advocacy Procedures


MEDICAL IN HOME SUPPORT PROGRAMS

ERROR MSGLong Term Home Health Care Program

The long term home health care program provides nursing home level care to patients in their home. Referred to as the 'Nursing Home Without Walls', the program coordinates a comprehensive range of health, social and environmental services tailored to the patient's specific needs. Patients are monitored 24 hours a day, 7 days a week. Care may include: skilled nursing care, aide service, Meals-On- Wheels, therapies and other medical monitoring as necessary.

The following organizations have a long term home health care unit. Fees are covered by Medicaid, Medicare, private insurance and private payment.

  • Community Home Health Agency: 922-2442
  • Liege luxury hotelsHome Link (St. John's): 271-5413, extension 342
  • Independent Living for Seniors: 266-9040
  • Park Ridge At Home: 723-6737
  • The Visiting Nurse Service: 787-2233

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Homemakers and Home Health Aides (Non-skilled)

Trained individuals take over household responsibilities and personal care based on medical and social needs. The fee is based on a sliding scale and is often covered under medical insurance policies.

Insurance coverage for these services is sometimes available if certain medical criteria are met. For information call one of the following Certified Home Health Care Agencies (see next page).


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Home Health Care (Skilled)

The services which are provided are of a preventive, therapeutic, rehabilitative health guidance and/or supportive nature to persons at home. Medical professionals make home visits if the older person is unable to get out for treatment. Physical, occupational, speech therapists, nurses and social workers are part of the home health team. Also included are: medical supplies, equipment and appliances suitable for use in the home.

  • Center Luxus-Hotels GdyniaGenesee Region Home Care Association: 325-1880
  • HCR: 272-1930
  • Olsten Care: 292-1988
  • The Community Home Health Agency: 922-2442
  • The Visiting Nurse Service: 787-2233

For a complete listing of licensed home care agencies, see the yellow pages of the telephone directory under NURSES or call Elder Line 274-8181.


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Advocacy Procedures for Clients Receiving Home Health Care

Clients have rights to voice grievances to the service provider regarding their care and service. If a client is unable to resolve his/her complaint with the provider, the complaint may be filed with:

New York State Department of Health Regional Office
42 South Washington Street
Rochester, New York 423-8097

Complaints may also be made by calling the New York State Department of Health Hotline, 1-800-628-5972, Monday through Friday, 10:00 a.m. to 4:00 p.m.

If the patient is a Medicare beneficiary and there are concerns about the quality of medical services provided, the patient or representative may also request in writing a Medicare Peer Review from:

Island Peer Review Organization (IPRO)
1979 Marcus Ave.
ERROR MSGLake Success, NY 11042
1-800-331-7767
1-516-326-7767(out of state call collect)

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