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					User-defined Parameters Initial Contact with Client Quotations Contracts Other
					User-defined Parameters Regions: The user will provide the System with a list of regions of operation. Contract Types: The user will identify a list of contract types - Code and Description. Here, the distinction is made between ‘Projects’ and ‘Maintenance Contracts’. hotel hilton BauskaActivities: The user will initially define the various activities carried out by the company. Charges for such activities are classified into Material, Labour and Other. Here, Standard Time, Standard Cost and Standard Charge may be specified for each activity - depending on the classification. Activities may be further sub-divided into ‘sub-activities’. Again, Standard Time, Standard Cost and Standard Charge may be specified for each sub-activity. Follow-up Call Types: The user will supply a list of call types (eg Telephone Call, Visit etc)